AI Summit_Sept. 13 2024

• Bank’s generative AI chatbot was trained on a dataset of Bank’s past customer service interactions related to its banking services. • You are Bank’s customer and use BankGPT to ask for a price quote of certain investment services. • BankGPT provided you with an inaccurate price for the service Bank provides. • You also asked BankGPT for mental health advice on how to address a stressful situation. • BankGPT responded with harmful content about depression and self-harm. Hypothetical 3 (“ BankGPT ”):

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Practical Takeaways for Resolving Complex Dilemmas

AI Roundtable Page 665